Channels for Complaints and Reports and Commitment to Handling

Amos Food (Group) Co., Ltd. firmly opposes commercial bribery and will show zero tolerance for fraudulent activities; it will uphold the rule of law, ensure that all violations are investigated and held accountable, and resolutely combat and investigate commercial bribery and other forms of fraud.

Our company aims, through joint efforts with our broad network of partners, to break down information barriers at all levels—both within and outside the organization—so as to ensure smooth oversight channels, safeguard legitimate rights and interests, and standardize the handling of complaints and appeals. To this end, this platform is now officially open to the public for receiving complaints and reports. At the same time, we urge all partners to submit truthful complaints and reports and to refrain from falsification or deliberate fabrication of facts.

Scope of Acceptance

1. During cooperation, engaging in bribery, extortion, obstruction, and buck-passing, thereby infringing upon
The lawful rights and interests of our company and its partners;
2. Violation of work discipline, management systems, and relevant national regulations
Acts that violate laws and regulations;
3. Bribery by non-public officials, embezzlement of public funds, misappropriation of assets, and other such offenses
Fraudulent conduct;
4. Other matters requiring supervision, complaints, or reports.

Complaint and Reporting Channels

1. Reporting Email:

ica@amos-sweets.com
2. Online Reporting:

Online Reporting

Processing Commitment

1. Priority given to real-name registration, handling in accordance with the law, and timely feedback
2. Strict confidentiality, protection of information, and absolute prohibition of retaliation
3. Objectivity, impartiality, truthfulness, and compliance with regulations in handling matters